FAQ

To place your order, follow these steps :

  • Browse through our wide catalog of products until you find something you like, choose the relevant size (if you are not sure of the size, refer the size info to find the correct size) and click on the ‘Add to Cart’ button (you are eligible to add multiple products on your cart).
  • In "add to cart" , you can either choose to continue shopping or confirm the order
  • Once the cart is all set, proceed to checkout by clicking checkout, submit your contact number, shipping address, select the desired payment process and confirm your order

Yes, it is available on all orders

We will ship your product on your mentioned shipping address. We have tie ups with reputed courier companies, so your orders will be delivered to your doorstep. All orders will be delivered in fully sealed packages to protect your goods and ensure that they reach you in perfect condition.

We'll send a sms and email with your order information to confirm and another email when your order is dispatched

  • Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days.
  • For assistance you can write to us at contact@gritstones.com, we will be happy to help you out.
  • You can track the status of your order in track order section on gritstones.com
  • Once your order is placed, we will send you confirmation of your order details over email and sms. Again, once we dispatch your shipment you will be notified via sms. In case of any unusual event which delays your order, you would receive a special update from our end.
  • If you still have apprehensions, write to us at contact@gritstones.com, and your issue will be addressed.

The order usually gets delivered within 3-4 working days, however for some pin codes it might take a little more time. In case of delay, please get us in touch at- contact@gritstones.com